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1800 235 247+617 5584 9600

2633 Gold Coast Highway, Broadbeach, Australia

Reviews indoor swimming pool

bel air on broadbeach hotel reviews

We love hearing how our guests enjoyed their experience. See below for reviews from past guests of Bel Air on Broadbeach and add your own if you've stayed with us. - Write review

Oasis in the city

Bel Air is a very pleasant place to stay. It has beautiful gardens, a tranquil atmosphere and Mediterranean ambience. Sitting at the little café, sipping coffee and listening to the music was an enjoyable experience. My husband and I would call it “Oasis in the city’. Shopping and the beach is within walking distance from Bel Air. The room is clean and the bed is very comfortable. Conveniently, there is a bus-stop right next to the front to drop off and pick up from/to the airport. Review by Jade (23-Mar-2014)

Tragics Golf Tour 2014

Recently my group of 12 golfers from around the Asia Pacific region stayed at the Bel Air. To a player the experience was excellent. The room size, facilities, cleanliness, views, location and cost proved to be a winner. Nothing was too much trouble for the staff I dealt with as the tour organizer. We will return. Review by Graham Brown (20-Mar-2014)

Reception hours

I required additional towels late on sunday afternoon but reception was not open and the laundry was not available. This was quite disappointing.. Other than that the stay was good. Review by Megan Southwell (11-Mar-2014)

We will be back

We stayed at Bel Air for 5 nights in a 2 Bed room apartment, it was spacious for the four of us, 2 adults and 2 children, the apartment was clean and was well equipped, even though we would prefer a higher floor level so to have less outside noise and a better view of the oceans. The Hotel's location is also good and within easy reach of convenience, with a Chinese/Japanese restaurant right next door, and other restaurants are nearby (2 blocks away), also Pacific Fair and Jupiter's are just across the road. The staff also very helpful and polite, if I may say...Aaron was too willing to help us with my enquiry about local restaurants serving Seafood Buffet, Thanks Aaron... We will definitely go back and stay at Bel Air when we are at Gold Coast. Review by Agus (18-Feb-2014)

Great girls weekend

Stayed at the Bel Air on the weekend for 2 nights in a 2 bedroom apartment. It was for a girls weekend and it was perfect. Spacious rooms, clean and quiet. We were on the 14th floor and the view was wonderful. Close to everything we wanted...Casino, Pacific Fair and Draculas all right across the road. We'll see you next year as we have decided to make it an annual event :-) Review by Donna (18-Feb-2014)

Very family friendly

This is the first time we stayed here. We are a family of myself, my husband and three children aged 9, 7 and 2. We stayed in a two bedroom self contained apartment which had all the facilities we required - having the two bathrooms was a bonus as well especially after a day at the beach or time spent in the indoor or outdoor pool. Very family, friendly, safe environment with fantastic staff - the apartment is cleaned on a weekly basis for free and having split systems in all of the bedrooms and living areas was a must. Thanks to the friendly staff - we enjoyed our stay and will definitely stay there again. Review by Rebecca Broumos (27-Jan-2014)

Excellent service

When the Bel Air on Broadbeach was recommended to me by our travel agent, I was doubtful - but trusted her opinion. All I can say is that this was by far the best accommodation / resort that I have stayed at. Excellent service, fabulous value for money, fantastic pool area. Definitely recommend and I will stay there again. Review by Lee Wells (27-Jan-2014)

Will definitely be back

My partner and I, who are 22, visited the Bel Air last week. We thoroughly enjoyed our stay and would stay here again. The ladies on the desk were brilliant, nothing was an effort and check in/check out was so simple. The rooms were spacious, modern and clean. They would definitely suit anyone but particularly a family or a couple who did not intend on going out to dinner every night. There were a couple of nights we just cooked dinner in our room because the facilities were on offer. The only thing is, as said in other reviews, you do have the option to pay to have your apartment serviced but it is not provided for free. What we did was go to Coles across at Pacific Fair buy things to last us the week that we needed in the room and got 2 towels from K-mart for $5 each. We did not use the $30 cleaning option rather just used the washing machine and washed our own towels, buying the supplies worked out cheaper anyway and we just left them in the room at the end of our stay. The pool was never crowded which was always good, given that we were told the towers were booked out and we especially liked the safety measures of the entire complex. Shopping and food areas were extremely close - Pacific fair literally across the road and we found dining areas near Peppers and at the Oasis shopping area which are only a short walk. Transport is very prevalent in this area too. We will definitely be back in the future, thank you so much for looking after us. xx Review by mariel butterworth (22-Jan-2014)

Highly recommended

Excellent place to stay if you're looking for a self catering apartment. The place was well tended and the bed very comfortable - I have a thing about beds. We will definitely go back when we visit the Gold Coast again. Review by Angelique Visser (13-Jan-2014)

Excellent Service and Location

We stayed for a week over the New Year period and found this place to be very welcoming and comfortable. The staff on the front desk were exceptionally helpful and went out of the way to help and advise us. The rooms are comfortable and represent good value. The view was excellent and the pool area lovely. You can walk everywhere from the apartment and there is generous free parking. Unfortunately we had a car accident while we were staying. The staff were very thoughtful and even delivered a little gift to our room along with extra towels etc as we were due for a service that day but just wanted to rest in our room and recover. They came on another day instead to allow us the time we needed to recoup. the little cafe made great coffee and provides free wi- fi. We would definitely stay again. The only thing I could suggest to management to improve would be to provide a second towel per person and two not one hand towels. The place is unserviced unless you stay a week but if your towel is in the wash you don't have a spare one to use and end up using the dryer which is a waste of electricity. Remember to bring a pool towel as these are not provided and again only one towel per person in the room. However you can hire these from the front desk or buy at the local shops so not too big an issue. We had a lovely stay and would definitely go back again. We have rated this as family as the pool area is very safe and has good facilities for barbecue and a kiddies pool but is also great for couples. Definitely get the superior room with sea view on a high floor. Review by Maria and Steve Tasker (11-Jan-2014)

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